Privacy Policy

1. Introduction

Welcome to HookGenie (“we”, “us”, or “our”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, dashboard, and related services (collectively, the “Services”). By using the Services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

• Account information: your name, email address, and authentication credentials when you sign in via Google or email.
• Connected account information: if you choose to connect an Instagram account, we store the access token and account identifier returned by Instagram so we can show your account insights inside the dashboard. You can disconnect the account at any time.
• Content data: the prompts you enter and the content generated for you, such as reel scripts, carousel slides, captions and hashtags, and repurposed content, together with your profile preferences.
• Usage data: log data, device information, and cookies used to operate and improve the Services.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the Services;
• Generate content, track your plan credits, and save your generation history;
• Process your plan upgrades and payments;
• Respond to support requests you send us;
• Detect and prevent fraud, abuse, and technical issues.

4. Sharing and Disclosure

We do not sell your personal information. We may share information with trusted service providers (hosting, AI model providers, payment processors) only to the extent necessary to deliver the Services. We may also disclose information if required by law or to protect our rights and users’ safety.

5. Data Security

We use industry-standard security measures including encryption, access controls, and secure hosting to protect your information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the right to access, correct, delete, or restrict the use of your personal information. To exercise these rights, DM us on Instagram @hook.genie.

7. Third-Party Services

The Services integrate with third-party platforms such as Meta (Instagram), Google, and AI providers. Your use of those platforms is governed by their respective privacy policies and terms.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the “Last updated” date.

9. Contact Us

For questions, support, privacy-related concerns, or other issues, please contact us by sending a direct message to our official Instagram account: @hook.genie.